When working virtually with clients, sometimes it’s important to see each other and share screens during working sessions. For that, I rely on a wonderful tool called Zoom.
Zoom has changed my business by making it much easier to work and give my clients an “in person” feeling, even though we may be physically far from each other.
Here are my three favorite things about Zoom:
- Location Doesn’t Matter. Last week, I needed to speak with a client who’s spending some time in Switzerland. I don’t have an international cell phone plan, so calling her would be prohibitively expensive. With Zoom, the call was included in my monthly fee.
- Sometimes it’s good to put a face with a name. Most of the time a phone call does the trick when working virtually. Sometimes, though, especially when I’m working out a problem with a client, it’s very beneficial to see their face. I can tell when they’re writing or thinking and not wonder about a silence that might otherwise be awkward or misinterpreted.
- It’s easy to screen-share. Screen-sharing has revolutionized my work with clients. No more trying to explain where they should go, look or click. And it makes it super-easy to show examples of work I’ve done that might relate to the issue we’re working on.
Zoom is easy to download, free for sessions shorter than 40 minutes and only $14.99 a month for unlimited use. It’s a small investment that lends professionalism and ease to any virtual work you might be doing!